State Farm® Insurance Agent Jenel Proctor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jack Hauer
March 29, 2026
"Tré was very knowledgeable and helpful. Very happy with the service"
Gabriela
March 12, 2026
"Tre’ was so helpful with getting me started on a renters policy! Attention to detail was perfect, addressed all my questions and concerns. Quick and efficient communication as well. Definitely would recommend this office and agent!"
KASAGGA STEPHEN
March 10, 2026
"I loved the professionalism, customer care and all support rendered. You are the real deal!!"
"Yes we are the real deal and love that you had such a great experience! We truly appreciate the time you took to give us such a great rating! Thank you so much. "
Darleen Gibbons
March 9, 2026
"I recently relocated to Virginia from New York and reached out to a college friend who connected me with this agency. It was truly a pleasure working with Dwana and Jenel. They were extremely knowledgeable and helpful in securing my insurance, and I was also able to obtain a life insurance policy. I will be purchasing a home soon and will definitely reach out to them for homeowners insurance as well. They are both very personable and an absolute pleasure to work with."
"Ms. Gibbons, thank you for the great review! We love that you had such a great experience! Life insurance is so important to have so kudos to you for putting that in place. We can't wait to insure your new home soon as well! Again, thank you for your kind words. "
Cielito Cunanan
March 9, 2026
"If there is only a Michelin Star rating for Insurance Agents, this one tops it for me..5-Star.! The Agent for this State Farm is superb. ..well-Versed..professional.. & attention-to-detail is on point.. Highly recommended.."
"Whoa!! Michelin Star!! Thank you so very much! We work hard to provide each and every person with a great experience and look forward to continuing to do the same for you! We look forward to servicing your financial services and insurance needs for many years to come. "
Collin Harris
March 5, 2026
"Tre was very prompt in getting me the quotes I needed and was great with customizing plans to meet my expectations. Will be back in the future👍"
"Mr. Harris, thank you for your kind words. Tre is always so helpful so we appreciate you taking the time out to share your experience."
Paula Blunt
March 4, 2026
"They are very nice and sweet they work with you and They get you right"
"Thank you so much Paula!"
BINGQIAN JIANG
March 4, 2026
"Tre Foster was very patient and helpful. He made everything easy to understand and we truly appreciate his support. Highly recommend!"
"We're delighted to hear about your experience with Tre! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Sincerely, Jenel."
Martha Collins
March 3, 2026
"Dwan James was great to work with. She was patient, answered all our questions and got us a policy that fit our budget."
Jaiden Ball
February 10, 2026
"I had a great experience working with Tre Foster for my auto insurance. He was very knowledgeable, responsive, and made sure I understood all my coverage options before moving forward. Tre helped me find a policy that fit my needs and budget without any pressure, and the whole process was quick and smooth. I definitely recommend Tre if you’re looking for someone reliable and easy to work with."
Maria Eida
February 6, 2026
"Katie Cowan is one of the best Customer relations. The moment she answered the phone; her pleasant and upbeat conversation makes you feel like we work together. She made everything so easy and efficient by providing the updated Dec page insurance for our loan closing."
Andrew Jacobi
February 6, 2026
"I’ve had an excellent experience from day one. Tre’ has been outstanding—knowledgeable, responsive, and genuinely helpful. He took the time to explain my coverage options clearly and made sure I was getting the best value without feeling rushed or pressured. They have definitely earned my trust and I highly recommend them to anyone looking for dependable car insurance."
"Hey Andrew, thank you for the awesome feedback. We are so happy that you were pleased with the service and attention Tre provided. Your trust in is means a great deal. If you ever need anything, please don't hesitate to reach out to our team. See you soon!"
Tiesha Phillips
February 3, 2026
"Excellent customer Service and Savings! I had a great experience working with Tre. He is extremely professional, knowledgeable, patient, and took the time to explain all of my coverage options. I highly recommend State Farm to anyone looking for reliable auto and renters insurance."
"Tiesha thank you for taking the time to share your experience of Tre. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! It was a pleasure to serve you."
Emerson Lovell
February 3, 2026
"I had a wonderful experience with Jenel's team. I worked with Tre' and he was knowledgeable, informative and very transparent. He made the process seamless."
Tai Smith
January 28, 2026
"Mr. Tre' Foster assisted me with my policy for my Macbook. He was very friendly and personable. I love going to this State Farm Agency because of the customer service. All of the employees, especially Jenel, are wonderful. I highly recommend Jenel Smith State Farm Agency!"
"Hey Tai, thank you for the great review! We're thrilled that you are pleased with Tre and that he left such a great impression! As always, our team is looking forward to your next visit. See you next time!"
Patricia Beasley
January 13, 2026
"Great customer services. I am a very satisfied customer!"
"Ms. Beasley, thanks for choosing us and leaving such a great review! We look forward to serving you many more times in the future! "
Emily Umberger
January 10, 2026
"They’re awesome!"
Twanda Bryant
January 9, 2026
"Whenever I call, I feel as though I am their most important client. Great follow-up and everyone is very friendly and knowledgeable."
"Twanda you are super important to us! Thank you for your kind words. That truly means a lot. "
Flourish king
January 5, 2026
"Tra did a great job providing outstanding service and finding the best policy for my auto insurance"
"Greetings Flourish, thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future."
Dionisio Angoluan
December 26, 2025
"Excellent customer service. Keep up the good works and God bless!"
"Mr. Angoluan, you have been with us for years and we thank you from the bottom of our hearts. Thank you so much or your kind words. "
Joshua Bachelor
December 24, 2025
"State farm really looked out for my family and helped us with auto insurance. Trey was a fantastic help and understood my needs."
"Joshua thank you so much for your kind words of Tre! We look forward to continuing the servicing of your insurance and financial services."
JA KBlackBunny G70
December 22, 2025
"I called to help with a payment and they immediately answered my call helping me pay for my car insurance since my account would not work at the time."
"We're delighted to hear about your experience! Thank you much! Please let us know what we can do for you in the future. "
Carolyn Taylor
December 22, 2025
"I’ve been a customer of Ms Smith for years. I’ve never had an issue that she didn’t resolve. Her staff is very polite and helpful in assisting me when I had an accident. Ms. Smith follow through and always make you feel important. In the pass a tree feel on my house Ms Smith and her team were there assisting me with a hotel and anything else I needed. They are truly a caring team to work with. Tre is very caring and informative and helped with all my questions and concerns. I love my State Farm Agency!"
"We really do appreciate the trust you've placed in us throughout the last 17 years. "
Don
December 18, 2025
"They got me cheaper car insurance and Tre gave me plenty of discounts. I really appreciate that. I recommend choosing them to be your agent."
"Hi Don! Thank you for taking the time to recognize Tre. We truly appreciate your business!"
Gene Brown
December 13, 2025
"We’ve been with Jenel and Dwan for 12+ years and it’s always spot on. They assess what benefits you the most then proceed with enlightenment. We highly recommend them…"
"Gene, you guys are extended family for life! We are so proud of what you have achieved, throughout the years. Thank you so much for your kind words. We look forward to servicing your insurance and financial services needs for many more years to come!"