Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dionisio Angoluan

Dionisio Angoluan

December 26, 2025

5  out of  5
rating by Dionisio Angoluan
"Excellent customer service. Keep up the good works and God bless!"
Profile photo of Joshua Bachelor

Joshua Bachelor

December 24, 2025

5  out of  5
rating by Joshua Bachelor
"State farm really looked out for my family and helped us with auto insurance. Trey was a fantastic help and understood my needs."
Profile photo of JA KBlackBunny G70

JA KBlackBunny G70

December 22, 2025

5  out of  5
rating by JA KBlackBunny G70
"I called to help with a payment and they immediately answered my call helping me pay for my car insurance since my account would not work at the time."
Profile photo of Carolyn Taylor

Carolyn Taylor

December 22, 2025

5  out of  5
rating by Carolyn Taylor
"I’ve been a customer of Ms Smith for years. I’ve never had an issue that she didn’t resolve. Her staff is very polite and helpful in assisting me when I had an accident. Ms. Smith follow through and always make you feel important. In the pass a tree feel on my house Ms Smith and her team were there assisting me with a hotel and anything else I needed. They are truly a caring team to work with. Tre is very caring and informative and helped with all my questions and concerns. I love my State Farm Agency!"
We responded:
"We really do appreciate the trust you've placed in us throughout the last 17 years. "
Profile photo of Don

Don

December 18, 2025

5  out of  5
rating by Don
"They got me cheaper car insurance and Tre gave me plenty of discounts. I really appreciate that. I recommend choosing them to be your agent."
Profile photo of Gene Brown

Gene Brown

December 13, 2025

5  out of  5
rating by Gene Brown
"We’ve been with Jenel and Dwan for 12+ years and it’s always spot on. They assess what benefits you the most then proceed with enlightenment. We highly recommend them…"
Profile photo of Rebecca Nichols

Rebecca Nichols

December 9, 2025

5  out of  5
rating by Rebecca Nichols
"Very easy to work with and fair pricing"
Profile photo of Jalyn Champion

Jalyn Champion

November 24, 2025

5  out of  5
rating by Jalyn Champion
"This insurance agency is great! Tre’ was so professional and helpful. Mrs. Dwandela is also very professional and helpful, and I appreciate them both."
Profile photo of Shayla Proctor

Shayla Proctor

November 18, 2025

5  out of  5
rating by Shayla Proctor
"Jenel Smith is amazing! She was very patient with me and answered all my questions.I would recommend her to the whole world for life insurance.Tre is an amazing assistant as well!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that we provided you with outstanding service!"
Profile photo of sherrell bynum

sherrell bynum

November 1, 2025

5  out of  5
rating by sherrell bynum
"They beat my last car insurance price!! Thats enough for me. Customer sercice was great too!"
We responded:
"We’re honored by your positive feedback! We pride ourselves on great customer service and look forward to speaking with you in the near future. If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Siretta Costin

Siretta Costin

October 28, 2025

5  out of  5
rating by Siretta Costin
"This agency is awesome! I was so glad they were recommended. Tre is so professional and makes sure he is informative on all the details of my policies. I left my previous insurance company of 27 years because this agency customer service alone exceeded my expectations. The rates are reasonable & I will definately recommend others! Thank you Jenel Smith- State Farm Agency!"
We responded:
"Wow Ms. Costin! Your words blew me away! Such an honor. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs for many years to come."
Profile photo of Pretty Girls

Pretty Girls

October 28, 2025

5  out of  5
rating by Pretty Girls
"I finally joined the StateFarm Team today Thanks to Mr.Tre Foster. He has been absolutely amazing and so patient getting me the best coverage that suits me. It took me months to decide due to procrastination but Mr. Foster definitely helped me with my decision. Thanks, State Farm."
We responded:
"Thank you for your 5-star review! Tre is super awesome and welcome you to our State Farm family! My team and I are happy to be your good neighbor!"
Profile photo of Tresor & KJ Kearney

Tresor & KJ Kearney

October 6, 2025

5  out of  5
rating by Tresor & KJ Kearney
"Tre’ was the insurance agent that helped me. I called for a quote as I was curious as to whether I could get a cheaper rate with State Farm vs the competitor I was with. Tre’ walked me through the process and made me feel comfortable. Ultimately he ended up saving me over $100 a month vs what I was paying! Definitely excited for the move over to State Farm. Excellent customer service!"
We responded:
"Tresor we’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Tre is awesome. If there is anything else we can do to help, please let us know and welcome!"
Profile photo of Kristin Hagerty

Kristin Hagerty

October 6, 2025

5  out of  5
rating by Kristin Hagerty
"Great customer service, so helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Anita Joseph

Anita Joseph

October 1, 2025

5  out of  5
rating by Anita Joseph
"Wonderful service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Cynthia Jacko-Wise

Cynthia Jacko-Wise

September 22, 2025

5  out of  5
rating by Cynthia Jacko-Wise
"Jenel Smith's agency made transferring my policy from another state a breeze. I worked with Tre', who was knowledgeable, personable, and made the entire process smooth from start to finish. He took time to answer my questions and made sure I understood my options. Excellent customer service and professionalism."
Profile photo of Jasmin Roundtree

Jasmin Roundtree

September 2, 2025

5  out of  5
rating by Jasmin Roundtree
"Jennel and team has been great! Tre & Dwandela has been a great support with questions , setting up services and very knowledgeable"
Profile photo of Justin Wasileski

Justin Wasileski

August 27, 2025

5  out of  5
rating by Justin Wasileski
"Quick easy process, worked with my schedule and followed through as promised! Thanks!"
Profile photo of Andrea Draughn

Andrea Draughn

August 25, 2025

5  out of  5
rating by Andrea Draughn
"Tre here my hand through this process and showed compassion and transparency. It wasn't a hassle with either. It took me a few months to have the financial means to purchase the policies I needed. I ultimately chose this agent because they didn't harass me like other companies and they treated me fairly. I'm very pleased and recommend Tre or any agent within his office."
Profile photo of Thelma Cuffee

Thelma Cuffee

August 22, 2025

5  out of  5
rating by Thelma Cuffee
"My experience with State Farm is exceptional. I’ve been a policyholder for 15+ years. The team at State Farm, located at 1428 Kempsville Road, Suite B, Chesapeake, VA, recently went above and beyond to assist with my needs. The entire staff, Jenel Smith: Agent, Dwan, and Tray, always patiently answered all questions and ensured that I was left with a thorough understanding of the product/service. This level of attentiveness and genuine care for the customer sets this State Farm location apart from the others. I highly recommend the services to anyone seeking Home, Car, and life insurance."
Profile photo of Ashlyn Musser

Ashlyn Musser

August 13, 2025

5  out of  5
rating by Ashlyn Musser
"Jenel is amazing to work with. She is very knowledgeable with her job and has helped me a lot. She’s given me good advice and has answered all my questions. Thankful to have her as my agent!"
We responded:
"Thank you so much Ashlyn for your kind words!! We truly appreciate you and look forward to continuing to support your insurance needs for many years to come."
Profile photo of Gwen Manley

Gwen Manley

August 4, 2025

5  out of  5
rating by Gwen Manley
"The customer service is excellent!!"
We responded:
"Ms. Manley, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Mycah Stanley

Mycah Stanley

August 1, 2025

5  out of  5
rating by Mycah Stanley
"Tre’ is the goat and always comes in clutch when I need him. He is very easy to talk to and knows how to help. He is a good problem-solver and knows how to effectively get you what you need. He is a very good listener as well!"
We responded:
"Mycah, thank you for your 5-star review! Tre is awesome and he is the best at customer service. My State Farm team and I are happy to be your good neighbor!"
Profile photo of Zhane Veal

Zhane Veal

July 28, 2025

5  out of  5
rating by Zhane Veal
"Tre’ was very helpful with getting me set up with new insurance coverage. Helped me save with a bundle and made the process quick and easy! Thanks a bunch!"
We responded:
"Thank you for taking the time to share your thoughts of Tre! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re always here to help!"
Profile photo of Joy Sivels

Joy Sivels

July 25, 2025

5  out of  5
rating by Joy Sivels
"I want to say that Jenel and her staff have always been willing to help anyway they can. Tre', who is one of her representatives have always been a blessing to work with. He is always pleasant, kind, patient, and knowledgeable. He is a great edition to the team. I pray for his continuous success!"
We responded:
"Awww Ms. Sivels. We’re thankful for your feedback of Tre! You've been with us for years and we thank you. If there is anything else we can ever do to help, please let us know!"