State Farm® Insurance Agent Jenel Proctor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rebecca Nichols
July 13, 2026
"Very easy to work with and fair pricing"
Danielle McClan
July 10, 2026
"Ms. Katie was very polite in assisting me with what I needed. Thank you"
"Thank you for the 5-star review, Danielle! Katie is awesome for sure. You have allowed us to take care of your family for years and we deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Amy
July 9, 2026
"Awesome customer service all the time"
"Amy, thank you for your wonderful review of State Farm Agent Jenel Proctor’s Team! You have been with us for years and we truly appreciate your business. "
Cynthia McHone
July 1, 2026
"Katie Cowan was fantastic! Once my hubby and I decide what we need going forward, I will definitely reach out to Katie for assistance. Great personality and very helpful!"
"Ms. McHone, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jenel Proctor’s Team. Katie is awesome for sure. If you ever need anything down the road, do not hesitate to reach out, we would love to help!"
L Liggins
June 29, 2026
"My experience with statefarm is amazing I've worked with Jenel and she a great agent her personality is great and customer service is excellent I will recommend you guys company to anyone needing great insurance"
"It is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jenel Proctor’s Team! Thank you so much!"
Angela Hines
June 28, 2026
"Dwandela is such a wonderful help. She is super knowledgeable and has been patient and friendly as I navigated becoming a customer, adjusting my policies, and processing a claim. I’ve been with this team since 2023."
"Angela we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related whether it is finding the right coverage or answering general questions. You have been with us for three years and we look forward to taking care of all your insurance needs for many more years to come. "
Viaja Daniels
June 9, 2026
"Tre’ was a great help and made the process very smooth. He was friendly, professional, and easy to work with. Thank you for the excellent service!"
"Viaja thank you so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! "
Valerie Jackson
May 29, 2026
"I have been with State Farm with my first car at 16 and at the age of 64 I am still pleased to have them as my agent; with friendly service and helps with any issues at hand with my claims and the price is on point . I appreciate your patience and helping me to understand any questions I have is greatly appreciated , thanks 🙏🏽"
"Hello Ms. Jackson! We're delighted to hear about your experience! We're so appreciative that you have been with both State Farm for so many decades and with our agency for all these years. We truly appreciate you and look forward to keeping up the great work! "
Maryjane Maitland
May 20, 2026
"Dewan was So nice and super helpful she is excellent in giving you information and explaining it the way so that you understand she is very good at what she does"
"Hi Maryjane, thank you so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope we connect again soon!"
Roshaun Mccoy
April 30, 2026
"One of the best insurance companies ever and the team is awesome thank you so much for everything"
Jack Hauer
March 29, 2026
"Tré was very knowledgeable and helpful. Very happy with the service"
Gabriela
March 12, 2026
"Tre’ was so helpful with getting me started on a renters policy! Attention to detail was perfect, addressed all my questions and concerns. Quick and efficient communication as well. Definitely would recommend this office and agent!"
KASAGGA STEPHEN
March 10, 2026
"I loved the professionalism, customer care and all support rendered. You are the real deal!!"
"Yes we are the real deal and love that you had such a great experience! We truly appreciate the time you took to give us such a great rating! Thank you so much. "
Darleen Gibbons
March 9, 2026
"I recently relocated to Virginia from New York and reached out to a college friend who connected me with this agency. It was truly a pleasure working with Dwana and Jenel. They were extremely knowledgeable and helpful in securing my insurance, and I was also able to obtain a life insurance policy.
I will be purchasing a home soon and will definitely reach out to them for homeowners insurance as well. They are both very personable and an absolute pleasure to work with."
"Ms. Gibbons, thank you for the great review! We love that you had such a great experience! Life insurance is so important to have so kudos to you for putting that in place. We can't wait to insure your new home soon as well! Again, thank you for your kind words. "
Cielito Cunanan
March 9, 2026
"If there is only a Michelin Star rating for Insurance Agents, this one tops it for me..5-Star.!
The Agent for this State Farm is superb.
..well-Versed..professional.. & attention-to-detail is on point.. Highly recommended.."
"Whoa!! Michelin Star!! Thank you so very much! We work hard to provide each and every person with a great experience and look forward to continuing to do the same for you! We look forward to servicing your financial services and insurance needs for many years to come. "
Collin Harris
March 5, 2026
"Tre was very prompt in getting me the quotes I needed and was great with customizing plans to meet my expectations. Will be back in the future👍"
"Mr. Harris, thank you for your kind words. Tre is always so helpful so we appreciate you taking the time out to share your experience."
Paula Blunt
March 4, 2026
"They are very nice and sweet they work with you and They get you right"
"Thank you so much Paula!"
BINGQIAN JIANG
March 4, 2026
"Tre Foster was very patient and helpful. He made everything easy to understand and we truly appreciate his support. Highly recommend!"
"We're delighted to hear about your experience with Tre! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Sincerely, Jenel."
Martha Collins
March 3, 2026
"Dwan James was great to work with. She was patient, answered all our questions and got us a policy that fit our budget."
Jaiden Ball
February 10, 2026
"I had a great experience working with Tre Foster for my auto insurance. He was very knowledgeable, responsive, and made sure I understood all my coverage options before moving forward. Tre helped me find a policy that fit my needs and budget without any pressure, and the whole process was quick and smooth. I definitely recommend Tre if you’re looking for someone reliable and easy to work with."
Maria Eida
February 6, 2026
"Katie Cowan is one of the best Customer relations. The moment she answered the phone; her pleasant and upbeat conversation makes you feel like we work together. She made everything so easy and efficient by providing the updated Dec page insurance for our loan closing."
Andrew Jacobi
February 6, 2026
"I’ve had an excellent experience from day one. Tre’ has been outstanding—knowledgeable, responsive, and genuinely helpful. He took the time to explain my coverage options clearly and made sure I was getting the best value without feeling rushed or pressured. They have definitely earned my trust and I highly recommend them to anyone looking for dependable car insurance."
"Hey Andrew, thank you for the awesome feedback. We are so happy that you were pleased with the service and attention Tre provided. Your trust in is means a great deal. If you ever need anything, please don't hesitate to reach out to our team. See you soon!"
Tiesha Phillips
February 3, 2026
"Excellent customer Service and Savings!
I had a great experience working with Tre. He is extremely professional, knowledgeable, patient, and took the time to explain all of my coverage options. I highly recommend State Farm to anyone looking for reliable auto and renters insurance."
"Tiesha thank you for taking the time to share your experience of Tre. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! It was a pleasure to serve you."
Emerson Lovell
February 3, 2026
"I had a wonderful experience with Jenel's team. I worked with Tre' and he was knowledgeable, informative and very transparent. He made the process seamless."
Tai Smith
January 28, 2026
"Mr. Tre' Foster assisted me with my policy for my Macbook. He was very friendly and personable. I love going to this State Farm Agency because of the customer service. All of the employees, especially Jenel, are wonderful. I highly recommend Jenel Smith State Farm Agency!"
"Hey Tai, thank you for the great review! We're thrilled that you are pleased with Tre and that he left such a great impression! As always, our team is looking forward to your next visit. See you next time!"