State Farm® Insurance Agent Jenel Proctor
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
BINGQIAN JIANG
March 4, 2026
"Tre Foster was very patient and helpful. He made everything easy to understand and we truly appreciate his support. Highly recommend!"
Martha Collins
March 3, 2026
"Dwan James was great to work with. She was patient, answered all our questions and got us a policy that fit our budget."
Jaiden Ball
February 10, 2026
"I had a great experience working with Tre Foster for my auto insurance. He was very knowledgeable, responsive, and made sure I understood all my coverage options before moving forward. Tre helped me find a policy that fit my needs and budget without any pressure, and the whole process was quick and smooth. I definitely recommend Tre if you’re looking for someone reliable and easy to work with."
Maria Eida
February 6, 2026
"Katie Cowan is one of the best Customer relations. The moment she answered the phone; her pleasant and upbeat conversation makes you feel like we work together. She made everything so easy and efficient by providing the updated Dec page insurance for our loan closing."
Andrew Jacobi
February 6, 2026
"I’ve had an excellent experience from day one. Tre’ has been outstanding—knowledgeable, responsive, and genuinely helpful. He took the time to explain my coverage options clearly and made sure I was getting the best value without feeling rushed or pressured. They have definitely earned my trust and I highly recommend them to anyone looking for dependable car insurance."
Tiesha Phillips
February 3, 2026
"Excellent customer Service and Savings! I had a great experience working with Tre. He is extremely professional, knowledgeable, patient, and took the time to explain all of my coverage options. I highly recommend State Farm to anyone looking for reliable auto and renters insurance."
Emerson Lovell
February 3, 2026
"I had a wonderful experience with Jenel's team. I worked with Tre' and he was knowledgeable, informative and very transparent. He made the process seamless."
Tai Smith
January 28, 2026
"Mr. Tre' Foster assisted me with my policy for my Macbook. He was very friendly and personable. I love going to this State Farm Agency because of the customer service. All of the employees, especially Jenel, are wonderful. I highly recommend Jenel Smith State Farm Agency!"
Patricia Beasley
January 13, 2026
"Great customer services. I am a very satisfied customer!"
Emily Umberger
January 10, 2026
"They’re awesome!"
Twanda Bryant
January 9, 2026
"Whenever I call, I feel as though I am their most important client. Great follow-up and everyone is very friendly and knowledgeable."
Flourish king
January 5, 2026
"Tra did a great job providing outstanding service and finding the best policy for my auto insurance"
Dionisio Angoluan
December 26, 2025
"Excellent customer service. Keep up the good works and God bless!"
Joshua Bachelor
December 24, 2025
"State farm really looked out for my family and helped us with auto insurance. Trey was a fantastic help and understood my needs."
JA KBlackBunny G70
December 22, 2025
"I called to help with a payment and they immediately answered my call helping me pay for my car insurance since my account would not work at the time."
Carolyn Taylor
December 22, 2025
"I’ve been a customer of Ms Smith for years. I’ve never had an issue that she didn’t resolve. Her staff is very polite and helpful in assisting me when I had an accident. Ms. Smith follow through and always make you feel important. In the pass a tree feel on my house Ms Smith and her team were there assisting me with a hotel and anything else I needed. They are truly a caring team to work with. Tre is very caring and informative and helped with all my questions and concerns. I love my State Farm Agency!"
"We really do appreciate the trust you've placed in us throughout the last 17 years. "
Don
December 18, 2025
"They got me cheaper car insurance and Tre gave me plenty of discounts. I really appreciate that. I recommend choosing them to be your agent."
Gene Brown
December 13, 2025
"We’ve been with Jenel and Dwan for 12+ years and it’s always spot on. They assess what benefits you the most then proceed with enlightenment. We highly recommend them…"
Rebecca Nichols
December 9, 2025
"Very easy to work with and fair pricing"
Jalyn Champion
November 24, 2025
"This insurance agency is great! Tre’ was so professional and helpful. Mrs. Dwandela is also very professional and helpful, and I appreciate them both."
Shayla Proctor
November 18, 2025
"Jenel Smith is amazing! She was very patient with me and answered all my questions.I would recommend her to the whole world for life insurance.Tre is an amazing assistant as well!"
"Thank you for your wonderful review! We're delighted to hear that we provided you with outstanding service!"
sherrell bynum
November 1, 2025
"They beat my last car insurance price!! Thats enough for me. Customer sercice was great too!"
"We’re honored by your positive feedback! We pride ourselves on great customer service and look forward to speaking with you in the near future. If there is anything else we can do for your insurance needs, just let us know!"
Siretta Costin
October 28, 2025
"This agency is awesome! I was so glad they were recommended. Tre is so professional and makes sure he is informative on all the details of my policies. I left my previous insurance company of 27 years because this agency customer service alone exceeded my expectations. The rates are reasonable & I will definately recommend others! Thank you Jenel Smith- State Farm Agency!"
"Wow Ms. Costin! Your words blew me away! Such an honor. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs for many years to come."
Pretty Girls
October 28, 2025
"I finally joined the StateFarm Team today Thanks to Mr.Tre Foster. He has been absolutely amazing and so patient getting me the best coverage that suits me. It took me months to decide due to procrastination but Mr. Foster definitely helped me with my decision. Thanks, State Farm."
"Thank you for your 5-star review! Tre is super awesome and welcome you to our State Farm family! My team and I are happy to be your good neighbor!"
Tresor & KJ Kearney
October 6, 2025
"Tre’ was the insurance agent that helped me. I called for a quote as I was curious as to whether I could get a cheaper rate with State Farm vs the competitor I was with. Tre’ walked me through the process and made me feel comfortable. Ultimately he ended up saving me over $100 a month vs what I was paying! Definitely excited for the move over to State Farm. Excellent customer service!"
"Tresor we’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Tre is awesome. If there is anything else we can do to help, please let us know and welcome!"